I know I got many emails asking me if I have stopped blogging. Its a lame excuse but I say "I have been busy".. not lazy. (Wink)
Continuing with Excuses; one of the hardest part I feel during the whole interview process is to tell the candidate that he wasn't selected or that he was not a fit or may be even you suck big time. As a recruiter you can't say more than few scripted words like ok it was great meeting you and you were good but just not the match we were looking for.. kinda like that. You often don't here feedbacks like you were biting your nails or txting during interview or you were trashing your previous employer. You have to imagine that there are a lot of legal restrictions to follow in everything from posting the jobs to selection.
You have candidates who blame the recruiter for not clearing the interview. I feel as they don't have access to the hiring manager so they got to be "mad at someone"-Its better to spare their family if they can take out the frustration when you crush their ego.
Then you have candidates who thinks they were the best and no clue why they weren't selected. It could as simple as a firm handshake or the bad breadth.Its hard to give a honest feedback for that.
Over the years I have learned one thing - Don't argue with any candidate when giving the bad news. To be a good salesman you have to be a good listener too. Mention about helping them, reach out to your network.
Most of the times it frustrates me giving the bad news especially as you are the one to find the candidate, build a relation.
Its easy to say to "excuse the recruiter" as the broker. Its the Hiring manager who wants to fill a position and its you who want the job.. where do the recruiter come in?
They come everywhere during the hiring process. From Finding your behaviour sitting at the reception, getting you friendly and in finding how much you care about the job.
It does helps working with the recruiter even though he/she still won't be able to exactly tell you why you didn't get the job.
P.S:- I downloaded a new applicationon Iphone / Blackberry- Contact Capture by Broadlook
. Its a great tool for capturing contact informations from lists ,documents and emails. I personally deleted tha app as I don't use iphone to extract mass contact data.